We provided robust infrastructure and a centralized data storage system to counter data-related issues.
About the Industry
The banking industry is known for its diversified portfolios. In such a scenario, frequently changing consumer behavior, multiple regulatory frameworks, customer churn, and fraud are some of the major challenges for the banking industry. However, advancements in smart technologies in the banking industry have brought many positive changes.
The Artificial Intelligence and Advanced Analytics solution has revolutionized this industry’s digital journey. Similarly, the rising Business Intelligence and advanced reporting solution are bringing a positive shift in banking practices. Enhanced governance with advanced financial reform is enabling not only better services but also safety measures for the customers. To mitigate major challenges and roadblocks, the industry is looking for the deployment of AI-enabled smart solutions.
About the Client
Our client is a US-based multinational banking & financial firm. With a total employee strength of 1 lakh, the firm has offices in USA, Singapore, South Africa, Sri Lanka, China, Qatar, and Oman.
The company offers unmatched services of online money transfer, automated locking system, digital wallet, and smart debit/credit card. The firm has delivered exceptional service in the banking and credit sectors, for which they have won many accolades and awards.
We analyzed our client’s entire situation and identified some of the pain areas. The organizational challenges were as follows:
Detailed analysis of the challenges at the enterprise level took care of existing pain-points.